d333 Privacy Policy

1 Introduction and Scope

d333 ("we", "us", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy ("policy") applies to the d333.cam website and all services under it.

This policy describes what types of personal information we collect, how we store it, what purposes we use it for, and in what circumstances we may share it with third parties. You are requested to read this privacy policy carefully in full before using our site.

This site is for persons aged 21 or older only. Registration or account operation by anyone under 21 is strictly prohibited, and if any such account is identified, d333 reserves the right to close it immediately.

2 What Information We Collect

d333 may collect the following types of information:

2.1 Information Provided Directly

• Full name and date of birth
• Email address and contact information
• Account username and password (stored in encrypted form)
• Documents submitted for identity verification (copies of national ID, passport, etc.)
• Financial transaction information — bKash, Nagad, Rocket, or bank account numbers
• Messages sent to support via live chat or email

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Site access time, page visit history, and session duration
• Information collected through cookies and similar tracking technologies
• Referrer URL (the source from which you arrived at our site)

2.3 Information Received from Third Parties

For identity verification (KYC) and fraud prevention purposes, we may receive information from approved third-party verification agencies. Transaction information may also be received from payment gateway providers during payment processing.

3 Purpose of Using Information

We use your information only for the following legitimate purposes:

• Account management: To complete registration, login, and ensure account security.
• Payment processing: To complete deposit and withdrawal transactions and to prevent financial fraud.
• Identity verification (KYC): To confirm age and identity in compliance with regulatory requirements.
• Customer support: To resolve your issues via live chat and email.
• Platform improvement: To enhance the site experience, gaming features, and security.
• Responsible gaming: To identify unusual or high-risk behaviour and take necessary protective measures.
• Notifications and promotional information: To send relevant offers and updates if you have given your consent.
• Legal obligations: To retain or disclose information in compliance with law or court orders.

4 Information Sharing and Disclosure

d333 never sells your personal information. We may share information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, bank), identity verification agencies, and technology service providers may have limited access to necessary information. These partners operate under strict confidentiality agreements and may not use information beyond our instructions.

4.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming may process session data. They follow their own privacy policies.

4.3 Legal Obligations

We may be legally required to disclose information in response to a court order, government directive, or legal process. In such cases we will always share only the minimum information necessary.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may also be transferred, but the new controlling entity will be required to uphold the same privacy standards.

5 Cookies and Tracking Technology

d333 uses cookies and similar technologies to operate the site properly and to improve the user experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: Essential for the basic functionality of the site — maintaining login sessions and ensuring security.
• Functionality cookies: To remember your preferences (language settings, display options).
• Analytics cookies: To gather site statistics, which help improve the service.
• Advertising cookies: To display relevant advertisements based on your consent.

You can disable non-essential cookies by changing your browser settings. However, this may affect some functionality of the site.

6 Data Protection and Security

d333 applies industry-standard technical and organisational measures to protect your personal information:

• SSL encryption: All data exchanged between the site and server is encrypted using TLS/SSL protocol.
• Password hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Access control: Only authorised personnel may access necessary information.
• Regular security reviews: System and network security is tested on a regular basis.
• Data backup: Secure backups of data are maintained regularly.

Although we take the highest protective measures, no internet transmission or electronic storage method is 100% secure. In the event of a data breach, we will notify affected users as quickly as possible.

7 Data Retention Period

We retain your information only for as long as necessary:

• Information for active accounts is retained for the entire duration the account remains open.
• Even after an account is closed or deleted, financial records and identity verification documents may be retained for a specified period due to legal obligations.
• Log files and analytics data are generally retained for a shorter period.
• After the retention period, data is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.
• Right to complain: The right to lodge a complaint with us regarding a data protection breach.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

9 Children's Privacy

d333 is a platform exclusively for adults and provides services only to persons aged 21 or older. We do not intentionally collect any personal information from minors.

If we believe that a user does not meet the age requirement, we will immediately close that account and delete the associated information. If you are aware that a minor's information is held by us, please contact us immediately.

10 Third-Party Links

Our platform may sometimes contain connections to game providers or payment services. These third-party services have their own privacy policies, and d333 is not responsible for those policies.

We recommend that you read the privacy policy of any service before using it outside of d333.

11 Policy Changes

d333 reserves the right to amend, change, or update this privacy policy as needed. For significant changes, we will send a notification to the registered email address or publish it clearly on the site.

Continuing to use the platform after any changes will be taken to mean that you have accepted the updated privacy policy. It is therefore advisable to visit this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us: